Terms and Conditions

Detailed below are the Terms and Conditions which apply to all transactions on the Cleaning Products UK website. When you place an order it confirms that you accept all of the Terms and Conditions which are listed below.

Pricing

All product prices are shown in UK Pound Sterling and are exclusive of delivery.

Availability

All products are subject to availability and may be withdrawn at any time. If we are not able to complete your order due to out of stock product(s) you will be given a refund within 3 working days. Cleaning Products UK is not obliged to offer any additional compensation due to any disappointment and upset suffered by this.

Images

All images on the Cleaning Products UK website are taken by ourselves or our suppliers. Please ask us permission before using any of our pictures. Please be aware that occasionally colours and designs of products may vary.

Product Details

All products on the Cleaning Products UK website are brand new and unopened unless stated otherwise on the individual product descriptions. We try to give you as much information as possible about every product that we sell; however if you would like to know what ingredients are in certain products etc please email us and we will try to help you out. business@goochgroup.co.uk  

Overseas Delivery

We are more than happy to ship abroad. Please email us a list of the products you'd like to order and which country they will be sent to, then we'll work out the postage charge for you. business@goochgroup.co.uk 

Dispatching Orders & Delivery

We aim to dispatch all orders within 2 working days however it's usually a lot sooner. All orders will be dispatched via DHL Express or Evri.  We cannot be held responsible for any lost or damaged orders; however we will try and help you out as much as possible. Please ensure that all details of your order and postal address are correct before submitting your order as Cleaning Products UK cannot be held responsible for incorrect addresses entered as a delivery address. We reserve the right to decline any order.

Returns

All products being returned to Cleaning Products UK must be returned to our warehouse within 10 days, all returns will be refunded excluding our delivery charge within 3 working days.