Shipping policy
Shipping Policy
At Cleaning Products UK, we aim to process and dispatch all orders quickly and efficiently. Please review the information below to understand how we handle shipping.
Couriers We Use
We ship orders using a selection of reliable courier services, including:
- DHL Parcel
- Evri
- Yodel
The courier used will depend on the size, weight, and destination of your order.
Shipping Times
- Orders are typically processed within 1–2 working days.
- Once dispatched, delivery usually takes 1–3 working days, depending on the courier and delivery location.
Please note that delivery times may vary during busy periods or due to courier delays.
Shipping Costs
Shipping costs are calculated automatically at checkout based on the weight, size, and destination of your order.
You will be able to view the final shipping cost before completing your purchase.
Delivery Locations
We deliver to addresses within the United Kingdom.
If you require delivery outside the UK, please contact us before placing your order to discuss availability. Please note that we are unable to ship chemical products internationally due to restrictions.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details (where applicable), allowing you to monitor your delivery.
Missed or Delayed Deliveries
If your order hasn’t arrived within the estimated delivery timeframe, please check the tracking information provided in your dispatch email. If further assistance is needed, feel free to contact us at:
danielle.gooch@goochgroup.co.uk